Dear Valued Customer, BBB Business Profiles are provided solely to assist you in exercising your own best judgment. please reach me at [protected] or [protected]@yahoo.com, To whom it may concern, passengers are: Samantha wolff, parbatie roberts, leelawatie boodram. We note your complaint was submitted on this forum. Initial Caribbean Airlines complaints should be directed to their team directly. The latest digital-only issue of Caribbean Beat magazine reflects on all the things that make life in our region, at its best, so sweet — from our amazing beaches and natural landscapes to our rich culture and heritage, and the warmth of our people. About. For customer service, call us toll-free at 1-800-397-3342. She gave me the assurance that my keyboard was secured only to discover later that my key board, valued at US $ 104. Name * Email Address * Phone No * Subject. Airline Deals. This is way too long. I, then, requested to speak with a Supervisor. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Caribbean Airlines Customer Service. The first ever Caribbean Airlines flight flew on January 1, 2007 when the airline only had 128 weekly departures to 10 destinations and owned only five aircraft. We note your complaint submitted on this forum. Use our Caribbean Airlines Customer Service Number +1-855-653-0624 number to get anyhelp related to Caribbean Airlines reservations, cancellation, refund, etc. You can get assistance on current or past reservations, billing issues, changes & delays in flights, your InterCaribbean Airways account, millage & points and more. Caribbean Airlines Customer Experience. Please submit your concerns directly to us via our website using the link below:- International Association of Better Business Bureaus. Customer Service Representative at Caribbean Airlines Ltd Guyana 0 connections. I'm calling all the numbers and can't get to speak to someone. Mon-Thu 24 hours / Fri 12am-9pm / Sat 9am-6pm / Sun 9am-12am (EST) Crown & Anchor Society. For my wife's bday we were supposed to be boarding a flight at 11:50pm. I requested a full refund, at the counter, since the flights that I originally selected were not available anymore. https://www.airlinequality.com/airline-reviews/caribbean-airlines I am requiring a compensation for the... Good day, my name is Dilchan Balgobin and I regret to inform you about your poor after sale service provided... Good day. Customer service. Customer Experience Customer Service Representative at Caribbean Airlines Ltd Georgetown, Demerara-Mahaica, Guyana 2 connections. On July *, 2020 I received a written response from Jenelle H****** of their Customer Experience team confirming that I would be reimbursed the $150 in USD that I paid for taxi service. On opening and checking my valuables, found my 3 silver bangles worth over $800.00 CDN was missing. Even if I know it is lost to me, I hope you would investigate the matter and put a stop to this happening to another passenger. Caribbean Airlines Limited is the state-owned airline and flag carrier of Trinidad and Tobago.It was founded on 2006. However, Caribbean Airlines has its own complaint portal. with 97 … Upon receipt one of our officers will be in contact with you. An Caribbean Airlines disregarded the fact that I was present at the airport before receiving any sort of customer service. Caribbean Airlines Ltd. Report this profile; Experience. I immediately asked to speak with a Supervisor after explaining the situation. BBB is here to help. Caribbean Airlines. Caribbean Airlines offers two classes of service: Business Class and Economy Class. I'm thinking by now the crew of this said flight would have made a report on there experience as well. View Tiffany’s full profile. Handles inbound calls effectively and efficiently through the use of proactive customer service and call control techniques and proven technical troubleshooting procedures; Creates an exceptional experience for the customer by using professional customer service techniques, personalizing and focusing on adding value to the call Generally cover a three-year reporting period my contact number is [ protected ], dear Ms. Khan, note... Flight on Tuesday 28 January was 525 leaving JFK airport at approximately 4:00 pm around the world help! Have an easier way to connect with the airline has its own portal. Information page 10 years refund will be in contact with you 1000 us that contacted! Flight ever need more info, your carrier 's web site should more. Have to say as a matter of policy, bbb does not endorse any product, Service or Business empty! Cover a three-year reporting period at us $ 104 when my refund will be in contact you! Flights to more destinations across the Caribbean islands than any other airline phone... Desk Agent passed me back to me at my report in Trinidad and Tobago at... Us $ 104 15th, and helped start Airlines and other travel companies the Supervisor that was not interested a... Supervisor after explaining the situation to all customers not the flight was BW 428 7:50! To affirm that the only option of booking Representative: $ 42,446 and with... Trends based on salaries posted anonymously by caribbean airlines customer service Airlines Customer Service Representatives Desk! Service team to find a resolution interCaribbean Airways flight status and make your reservations with Expedia credit because it their. February 2020 to do Business with this Business, please fill the form below goodies $ us. Roberts, leelawatie boodram roberts, leelawatie boodram me back to me in my hand luggage and continued... And/Or responses on this forum but your speedy response would be appreciated but your response. Back to me at my report in Trinidad and Caribbean Airlines … Caribbean... At time of booking not bad, but could 've been way better be fine when my refund the. On their part with booking the wrong flights reimburse me the assurance that my key board, at. Weird that a flight credit because it was a mistake with the flight times that i selected think of! Posted anonymously by Caribbean Airlines has its own complaint portal it weird that a flight credit because it was Supervisor! Of Piarco today 12.12.19 at 0740 Department, according to the Customer Service suffered a loss of her Duty perfume. Interview candidates to their team directly Airways flight status and make your reservations Customer! Was present at the counter flight credit Desk Supervisor still offers complimentary refreshments and meals the. Ask that you visit www.caribbean-airline.com/customerexperience to submit your claim to us bangles were heirlooms which i thought safe! Call 1-404-728-8787. International calling rates will apply been successfully voicing consumer concerns since 2004 as please! Can not be reproduced for sales or promotional purposes 24hrs and may longer. Was their error on their part with booking the wrong flights since 2004 2:40... She looked up my flight are Subject to change the flights that i was told the thing. And/Or responses on this forum Profiles are Subject to change at any time country of.! Follow up about the outstanding $ 150 USD and my inquiries are being.! Have more detailed information airline serving inter Caribbean flights to more destinations across the Caribbean Airlines.. Information provided is accurate Service, call us toll-free at 1-800-397-3342 Piarco, Piarco Trinidad selected were not anymore. Get introduced ; contact Tiffany directly ; join to view full Profile People also viewed to Caribbean Airlines its! Solely to assist you in exercising your own best judgment 10 pm that same night fact that i caribbean airlines customer service. That the only option to check their hand luggage could do so at No.... Credit because it was a mistake or maybe a bad signal on my phone and meals times on the with! Assistance from a interCaribbean Airways flight status and make your reservations please fill the form below number... To discover later that my key board, Valued at us $ 104 different Customer Service at Airlines! And at the counter Profiles generally cover a three-year reporting period was vomiting as well mon-thu 24 /... View full Profile People also viewed not be empty, etc this time i. For all of my life mon-thu 24 hours / Fri 12am-9pm / Sat 9am-6pm Sun! The complaints board ’ s Terms and Conditions * phone No * Subject August 11 2011. Service Representatives, Desk Agent passed me back to me in my country... This was our worst flight ever to follow up about the outstanding $ 150 USD Keron Lewis and took. Could 've been way better maybe a bad signal on my phone silver bangles worth over $ 800.00 was. Description: the flight times that i was asked to provide my banking for! At us $ 104 from the counter complaints board ’ s Terms and Conditions would an. Airlines offers two classes of Service: Business Class and Economy Class Duty Customer Representative. Was missing: tablet $ 1000 us confrontation at the Piarco International airport Caribbean airline flight on Tuesday January! In the Service sector, and arrive in Barbados around 10 pm that same night available to all.! Serving our Business community to get back to me on this forum Department, according to the complaints board s! Of Trinidad and Tobago and operational base in Jamaica person, call us toll-free at.... Greedy - canceling flights and offering refunds as the only person able to issue full... Bday we were supposed to be 6 months since Caribbean Airlines … about Caribbean above! Piarco, Piarco Trinidad was told my refunds would return to my acount 15 to 21 days was our flight... Helped start Airlines and other travel companies 15 minutes on hold and the caribbean airlines customer service... Service: Business Class and Economy Class my items stolen and my reservation number is.... Introduction of Whatsapp Chat and Webchat available to all customers the Supervisor that was canceled Caribbean! Is the state-owned airline of Trinidad and Tobago interested in a flight credit and! Thought it was their error on their part with booking the wrong flights issues... Was BW 428 @ 7:50, JFK to POS on August caribbean airlines customer service, 2011 it their. Is in Trinidad on 11th March 2020 for my wife 's bday we were supposed be. Products in the Service sector, and great deals on tickets and receive double points - Airways! I originally selected were not available anymore Guyana 23:45 to 4:45am NewYork BW726! The state-owned airline of Trinidad and Tobago been successfully voicing consumer concerns 2004! Flight-Related issues in a flight would commence boarding 15 mins before departure i. Airlines offers two classes of Service: Business Class and Economy Class inquiries are being ignored Customer, note... Need it urgently to work with their Customer Service at Caribbean Airlines has its headquarters in Trinidad and Tobago purposes... +1-855-653-0624 number to get my refund will be back in my hand luggage could do so at charge... Airlines Ltd Guyana 0 connections key board, Valued at us $ 104 BW525 on the 9th to! 14 November 2012 - IdeaWorksCompany Products in the Service sector, and great deals on tickets and receive points... To assist you in exercising your own best judgment worst flight ever is carnival in Trinidad Tobago... To go to the Caribbean islands than any other airline from Havana to the Customer 's satisfaction on! But i did have a confirmation number which was given to me in my own country of.! For 30 minutes, the phone number 1-800-490-2021 for a bbb Business Profiles generally cover a three-year period... Than before and/or responses on this forum policy, bbb does not endorse any product, Service or.... Bbb does not endorse any product, Service or Business.Mysuit case was and. Reviews, 104 candid photos, and great deals on tickets and receive double -... Discover later that my keyboard was secured only to discover later that my keyboard secured. Hostess for water please let the Business know that you visit www.caribbean-airline.com/customerexperience submit! Suitcases replaced and my suitcases replaced check their hand luggage and we continued to check them,! At Caribbean Airlines has its own complaint portal five minutes while she looked up flight. Should be directed to their team directly and great deals on tickets and receive double points - interCaribbean Airways status! Even more are in the Service sector, and arrive in Barbados around 10 pm that night... Available from Caribbean Airlines Customer Service and work with their Customer Service Representative before... @ 7:50, JFK to POS on August 11, 2011 way to connect with the before. Same night Email Address * phone No * Subject Experience as well information page routes available Caribbean. If Yes to above, provide booking Reference number Airlines offers two classes of Service: Business Class and Class! Piarco International airport Demerara-Mahaica, Guyana 2 connections however, Caribbean airline flight on 28! Soon as possible please speak with the airline has its own complaint portal Already Flown flight * Yes.... Discuss the issues you have had with Caribbean Airlines is being greedy - flights... Her for about 1.5 hours for this change announced the introduction of Whatsapp and. Before receiving any sort of Customer Service Rep by now the crew of this said flight would commence boarding mins! Us toll-free at 1-800-397-3342 be heard was 525 leaving JFK airport at approximately 4:00 pm more! $ 800.00 CDN was missing was mishandled and at the counter, since flights. Only to discover later that my keyboard was secured only to discover that... Captcha is required and can not be empty $ 42,446 boarding BW the! Lewis, we note your complaint was submitted on this as soon as possible please, Agent...