They customer service is non-existent as well as their warranties when you have defective tiles. I'll keep you posted... how are you going? There always seems to be a couple of pieces of broken tile sliding slowly down the roof. Contacted Monier Queensland and spoke to them and they had sent a guy out to inspect, most of which was "its not bad - have been doing this for...Read more. In December 2010 our home was built using the Monier Horizon Sambuca tiles, a black glossy tile that you could imagine may lose the glossy look to a more matte black finish over time. We chose Monier roof tiles because we thought they are a reputable company and we would be choosing quality tiles. Similar opinion? Delivery of replacement colorbond was incorrect colour & was replaced & installed in oct.'87. The waterproofing felts underneath the roof will eventually dry out and crack over time if the heat gets to it. Concrete roof tiles can reach as low as 15 degrees with sarking. View Profile View Forum Posts Private Message Opinionated Join Date Jun 2008 Location Auckland Posts 194. Work was carried out by monier roofing h/o nsw. WRONG, after only 6 years 4 months, our black glossy tiles have now been described as a red-sandy washed-out colou...Read more. We are always there to assist you for your roofing needs. Never get these tiles as they use a side clip that does not support the tile in place properly. Few weeks later I was contacted and CSR delivered a pallet of 70 tiles and 4 buckets of pointing for 71 meters of ridge capping rectification work and tiles to be swapped out - due to cracked tiles, discoloured tiles and overall bad shape after 4.5 years. Front aluminium fascia poorly done & packed with paper. Our roof tiles undergo rigorous testing in our technical centers prior to their launch. Ceiling & wall damage to bedroom, billed directly to monier by repairer, as instructed by monier. So in short if I am prepared to pay Monier they will respray our roof. From fixing leaks to replacing tiles to major repair works, there are plenty of potential problems that can affect your roof. © 2021 ProductReview.com.au Pty. WE have been trying to work with Monier to reimburse the money for broken tiles and we will pay of labor and cost to install the new tiles. More problems began to surface in 1992 & continue today. Lack of mortar in places & also cracking in areas. 09-08-2009, 10:40 PM #7. Thanks in advance. Why should I have to pay to have Monier fix a poor performing product of their manufacture? TW Roofing is a family owned business servicing Launceston and surrounding areas. My monier Georgian shingle roof tiles are constantly cracking. Ltd. All Rights Reserved. Concrete roof tiles, like slate, can be very durable if they have been manufactured properly, the roof substrate is prepared correctly, and if the tiles are installed correctly by the roofer. Monier have failed to respond to correspondence including follow ups. Custom made concrete tiles also available. After 5 minutes he said the tiles are in such poor shape that he was worried the more surface covering would come off, so he left. ProductReview.com.au has affiliate partnerships. We have the same tiles as you. Plaintiff filed this lawsuit in 2003. Our roof is brand new and unfortunately it doesn't look like that. No re-spray, no re-roof not even an apology for manufacturing a terrible product. Their advice was the only way to clean the roof was to get a clean and respray. You can blame falling coconuts, heavy … Upon asking the roofer - it was deemed acceptable quality regardless if the ridge capping was held down or not as quote "gravity would be enough to hold down the ride capping" if no mortar was used. We have been in Qcat 5 years because of Monier Horizon tiles. Water damage to laundry ceiling & wall, billed directly to monier by repairer, as instructed by monier. Long story short we are left with a house that leaks unless we put sarking in at a cost of $15,000. Extremely angry this time as water had entered my roof. There are only two main roof tiles in Nz Monier and Ross's so should be able to get them to fix it. Hi Matt, we discussed at length with the solicitors and needed a minimum $10k in trust with an estimated $25k to fight (with no guarantee of a result). Our 1950s cream brick home looks fresh and modern thanks to our newly restored roof. I had a professional sprayer to clean the 'Traditional Caper' tile roof. the roof looked about 30years old!! Don't use Monier tiles, poor customer service and policies. Register now and take advantage of ProductReview's Brand Management Platform! Monier Roofing Pvt Ltd, #143/C3, Phase 1, Bommasandra Industrial area Bangalore – 560099 Mobile : 9019110303, Monier Roofing Pvt Ltd,Wadivarhe, Igatpuri Taluka, Nashik, Maharashtra, Building No. WRONG, after only 6 years 4 months, our black glossy tiles have now been described as a red-sandy washed-out colou... r. Gerard Roofing metal tiles any day, pls. Here’s a list of some common problems, and solutions, with older Monier roofs. The fact is that there quite a number of Colourbond roofs in our estate, of similar age to our roof, that look as good as the day they were installed. Discontinued roofing tiles, Salvaged clay and concrete roof tiles available. I looked up what was avail in Australia when Tesla announced their solar roof tiles. Monier Roof Tile Class Action Lawsuit Monier tile had problems from year one of ownership. If it was true then there should be some very shabby looking Colourbond roofs in our estate. Redland concrete roof tiles are known for their quality and reliability. Old ones are expensive to tear off and haul to the dump if they are too far gone. Hi Craig, I have submitted our claim with NSW Department of Fair Trading. We now have a brand new roof replaced by Monier under warranty. I don't know which style of tile you have. Both houses now have significant leaks and this was blamed on debris and moss build up. Imagine having to respray a roof after six years !! Payment made on 9th july, work completed on 3rd december=9 months. Upon further investigation of the type of "mud" to be used - white sand used for brick mortar is not acceptable for roofing bedding - the pointing subsequently cannot hold to it and the edge of the ridge capping as the shrinkage and sand doesn't seem to hold to it. Kelly Roofing is here to help. April as requested, work commenced on 7th july, 2nd. Of course this offer is totally unacceptable to me. We are waiting on further reports... what is your problem (of a different nature)? Some of … Why should I have to pay to have Monier fix a poor performing product of their manufacture? They looked so nice in the show room. He said our roof would be acceptable to him if it were on his home. He said that after "many phone calls and reports they finally agreed to a re-roof". Contacted Monier Queensland and spoke to them and they had sent a guy out to inspect, most of which was "its not bad - have been doing this for... 20 years" - after a fair bit of negotiation and pushing that I was unhappy and quiet unsure about the quality of work he took that to CSR and weeks had passed. Monier and Tractile have solar PV roof tiles, for some years already. There is a range of profiles and patterns to choose from to give it texture and distinction from the modern flat Madison tile in Soho Night to the unique Cambridge slate tile. We built two houses with Monier Horizon profile. Not long after the same problem. This site is an invaluable tool. BMI India, with its factories in Bangalore and Nashik has enough capacity to supply roof tiles in different profiles and colours for the entire country. They are chipping away and cracking. How did you end up in regards to your claim ? If you’re experiencing leaks, LeakMaster will find the source. Additionally Monier Terracotta roof tiles also come with a 50 Year colour guarantee. I don't know how they came up with that claim. A new terracotta roof should have complied to industry stds. A full range of roofing systems under one roof At BMI India, you will find the best products for your roofing needs whether it be for a sloped roof or a flat roof. Timbers left exposed. Imagine having to respray a roof after six years !! Will list extensive issues encountered over a period of time. Paintwork on gutters scratched in several places by their ladders. Happy to have it done but they won't cover the cost. This had resulted in my loss of time & salary from work. Final balance of $580 was waived by monier, as it was not cost effective for them to remove & replace the incorrect insulation. Had horizon sambuca roof tiles installed on my roof. As they age their coating wears off and the concrete tiles absorb moisture and crack. Sometimes it takes years for problems to surface, however a new roof should last longer than this. So this matter now escalates to where I will be submitting my claim to the Fair Trading Tribunal. The slurry coat came off to the point it was showing a lot after about 10 years. We had moved into a house that passed an overall Build & Pest inspection late 2019 - the house is only 4.5 years old at this stage and in a mushroom development. 1. This indicates the measure of this company which is not befitting a so called leader in the industry. I rang Monier and went through the 'inspection process' to be told the paint flaking off was not under warranty and neither were any colour changes. Read 157 BP Shingle reviews or write your own review. Rear colorbond awning was buckled in several areas owing to workers walking on it without using planks. Surely there has to be a recall on these tiles as so many people have the same complaints! 34/544D, NH By-Pass Road, Near Oberon Mall, Service Rd, Padivattom, Edappally, Ernakulam, Kerala 682024, BMI Monier brand is associated with all pitched/slope roof tiles and roofing systems components, BMI Everguard brand is associated with TPO synthetic waterproofing membranes. With our brands; BMI Monier, BMI EverGuard and BMI Sealoflex, we offer roofing and waterproofing solutions for every need. A further inspection on 27th nov. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. New Monier roofs are expensive. Monier’s 50 year performance warranty came into effect in New Zealand after 1 September 1997 and will not be retrospectively applied to roof tiles installed prior to this date It has broken tiles. If the display we visited, and the sample tile we received looked like this, we never would have chosen this roof tile. At BMI India we supply complete systems to provide fully integrated solutions for your project. Hi Craig, I have submitted our claim with NSW Department of Fair Trading. I had a professional sprayer to clean the 'Traditional Caper' tile roof. So upset with these tiles. Not long after the same problem. NSW Fair Trading presented our issue with the roof tiles to Monier and all that Monier are prepared to do is provide a quote to respray the tiles. A shame. Within weeks of sunshine roofing installing monier Georgian roof tiles they began cracking. We also provide a wide range of premium quality Monier™ terracotta tiles. (I disagree) That's very easy to say that when its not your house. There are certain methods of traversing the roof that can minimize damage. The mortar bedding was friable within the fingers and would just crumble easily - lots of it was available to sample and all of it was the same quality over the whole roof. I put monier gloss black flat tiles on my new home mid 2009 and within about 2 years I noticed some fading where the gloss black looked more and more like a matt grey and its been getting worse since and now its a washed out faded redish colour and it bothers me how bad its gotten every time I look at it. I too have problems that have recently surfaced, however of a different nature. I decided to ask around my neighbourhood of other homes that had flat roof tiles and to my discovery, my neighbour (from across the street) had his roof completely re-roofed (under warranty) only a couple of years prior. A group of California homeowners said that the tiles were sold to them with a 50 year warranty, but failed much sooner. Cracked Or Missing Roof Tiles . If both major Sydney roof tile suppliers (Monier and Boral) offer a 50 year warranty on their roof tiles, they must know something. Write a review on ProductReview.com.au! The California Monier roofing tiles class action settlement ends litigation alleging that slurry-coated tiles made by Monier Inc. were defective. My recommendation is to steer well clear of monier. It was requested I be present on several occasions to meet rep. On site, however majority were "No show" appointments, no apology given. After a year the were extremely faded And the tiles were cracking everywhere! They looked so nice in the show room. The fired-in colour of Monier Terracotta roof tiles will never fade and their vitreous coating makes them impervious to moisture, harsh UV rays and corrosive airborne pollutants. Upon the rectification work commencing two local roofing guys had come to do the job, mostly I was told that it was within spec and standards - "Trust me I have been doing this for 20 years" again this quote - the more you say this the more distrust I grow. When we saw Horizon Sambuca tiles on Moniers display wall, the tiles looked lustrous, shiny, smooth & rich with colour as did the sample we received in the post. Monier Atura profile roof tiles or Colorbond Metal Roof Monier Atura profile roof tiles or Colorbond Metal Roof. So I decided to visit my local showroom, to which I discovered that this was "not the first time we have seen this" and that I would "need to contact CSR in regards to any claim". It cracked and was unstable. Monier's tile warranty is a farce! Find the perfect roofing product based on your requirements. But, it’s the colour of the roof I hate, looks mouldy itself, the tiles just don’t looked fired or made properly! One valley of incorrect size was installed & was too long resulting in the overhang flapping, also resulting in internal water leaks. the roof looked about 30years old!! Depending on your specific needs, Monier will have a roof tile in either concrete or terracotta that suits your tastes to a T. The tiles are now made in Auckland. These require replacing. I have put up with way too many repairs. Prime Roof Solutions delivers the best roofing service in Western Australia and products guaranteed to be of the highest quality. Monier Concrete Roof Tiles are appropriate for the intended application. High quality mineral roof tiles / cement roof tiles manufactured by our plants in Bangalore and Nashik, Premium quality clay roof tiles imported from our plants in Europe and Malaysia, Enhances the performance of your roof interms of water-tightness and heat reduction without compromising the aesthetics, A roof is made up of more than its surface covering. The Rep came. Perform like Colorbond (even better), look like premium tiles. Deposit was paid on 28th. April 1987, work was to commence in two weeks. … Not long after the same problem. Their warranty is structural only and they do a good job of spouting off all the exclusions so good luck trying to get any claim through them. the roof looked about 30years old!! Monier has a very rich and proud history, protecting families from the intense New Zealand conditions for over 100 years. Monier South Island manager Shane Blakely said the different tile now being produced was irrelevant. Monier’s Attorney said that the warranty we have was never registered even though it has a stamper number on the warranty. Upon installing 2 Whirly Birds I noticed that the pointing of the ridge cap tiles was peeling away from the upper lip / corners of the tiles over the whole of the roof, there were also issues of the ridge cap tiles being loose off the bedding. https://ibb.co/cBnS1Q Whatever happened to the monier tiles of years ago? Our roof is brand new and unfortunately it doesn't look like that. Hi Matt, we discussed at length with the solicitors and needed a minimum $10k in trust with an estimated $25k to fight (with no guarantee of a result).So we left the roof until last week, when I requested a quote for a high pressure clean and re-spray... turns out that there are fractures, spider surface cracks (aka crazing cracks) and many broken under lips (side of the tile that goes under the neighbouring tile).So now we are getting a report from this professional tile restoration company and there is another gentleman coming next Wednesday to give his assessment.So according to this company they will not restore and the tiles will need to be replaced (his professional opinion... waiting on report).Looks like Monier are going to have me chasing them again. There is no warranty if the paint comes off in 6 years. The fired-in colour of Monier Terracotta roof tiles will never fade and their vitreous coating makes them impervious to moisture, harsh UV rays and corrosive airborne pollutants. So this matter now escalates to where I will be submitting my claim to the Fair Trading Tribunal.The irony of our circumstance is that Monier's online promotional material claims that the colour coat technology of their standard tile range outperforms Colourbond Steel roofs by 78%. So in short if I am prepared to pay Monier they will respray our roof. Happy to have it done but they won't cover the cost. You have t... o wonder about the ethics of a company providing such a dodgy warranty. We contacted Monier who came out and took some tiles away for assessment. Update: So CSR advised us that they would "not be doing anything with our roof as it is not a warranty matter". Some barge tiles poorly cut & screws protruding. Our house will be 11 years old in May, the tiles have deteriorated colour wise over the past five years, and we have had leaks from the very early stages! Having researched several companies within the industry for a new roof, it was decided to engage monier roofing as they were reputable & one of the best at the time, with a quality name. There is also an option to choose lapped or A-line ridging. Revealed it had to be removed & redone again, as fastening screws had been incorrectly installed. The Top Glaze team was professional and courteous from start to f... Top Glaze team was very pleasant to work with and the guys have a can do attitude which was great. Tile roofing is a timeless tradition for Florida homes. Monier Lawsuit: Monier Claim Form; Claim Form Deadline: 9/17/2019 Who’s Eligible:All owners of homes or commercial properties in the State of California, or previous owners of homes or commercial properties with Monier tiles Estimated Amount: $3,705 or $400 per 30 tiles Proof of Purchase: Yes Case Name & Number: McAdams v.Monier, Inc., Case No. Concrete tiles can weight anywhere from 820 to 1,1100 pounds per 100 square feet, which is all weight that goes on top of a home. This company is something else to deal with and their coated steel tiles do not stand up very well. Our house is 11 yrs old, we have badly faded Horizon Sambuca Tiles tiles not all have faded , made contact with Monier, to be told they would not do anything about the problem as the house is over 10 years old what a load of rubbish. Read the reviews for Top Glaze Roofing Systems. Purchased some extra tiles with recommendations from their staff (after showing them the tile picture), as I needed to get my solar installed and I don't have any in spare.She gave me the wrong ones as their was a colour difference (needed the lighter colour not the dark ones).Its hard to find the difference between the lighter and dark in that particular model tile and when I have requested exchange, she refused to exchange/return, so greedy.Also, what I have found now is only on the back of Monier tiles there is only Monier written on it, no model name/number. This is indicative of their business acumen & defies belief. They came out to inspect it and replaced the tile. They are chipping away and cracking. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Both tiles & ridge tiles are chipped, mortar dislodging & incorrect colour used. Still in Qcat with the builder and it is nearly 4 years. Monier (a CSR Brand) advertise their concrete roof tiles as having a "Colour Performance - The benefit of Concrete tiles is its colour longevity and flexibility". My roof is over 30 years old. See the Best Roofing Companies in 2021 as rated by Australians on ProductReview.com.au. R2 insulation installed instead of r2.5 as per contract, also installed over manhole, which needed to be cut away by electrician when this came to light. Excess sarking was left bunched up in roof cavity untrimmed & had to be pared back by electrician again when discovered. Stunning roofs can be tiled at great speeds with Redland concrete roof tiles from any of their large range. *Disclaimer: These are salvage tiles, meaning they are used, and they will show some wear and tear. However overlap of sheets is incorrect resulting leaks. We have a wide range of tiles with numerous profiles and colours to choose from. 1st two quotes they submitted were inaccurate, the 3rd. You have t...Read more. Damage to kitchen bench tops & ceiling by worker falling through ceiling, billed directly to monier by repairer, as instructed by monier. Work was carried out by monier roofing h/o nsw....Read more. A 4th. Very happy with the outcome and the customer service was excellent. Depending on your specific needs, Monier will have a roof tile in either concrete or terracotta that suits your tastes. Constant tile replacements, even had a water leak in ceiling. All our hips slid. Surely there has to be a recall on these tiles as so many people have the same complaints!So if you are looking to put sambuca horizon roof tiles stay away they are the worst tiles out! The tiles had started to crack again. Over 100 have cracked. then added the photo of our red-sandy washed-out coloured tiles (which should be black) on the Monier Australia Facebook page... Monier removed the entire Monier pages rating component (because of the low star rating), our post and blocked us from posting anything further. Its been disqualified to be used for ridge capping bedding - you can easily find quiet a few issues with this cheap sand being used and the issues that it creates in the future. This pallet stood on the front lawn for 7 weeks and I had contacted CSR a few times to ask where we are with the rectification works, I had even had to speak to people higher up the ladder to get things moving - in which they did eventually (Kudos to that one guy). We had some problems with minor leaks for no apparent reason. Hello Craig, awaiting further info. I rang Monier and went through the 'inspection process' to be told the paint flaking off was not under warranty and neither were any colour changes. All Monier roof tiles manufactured over the past decade come with a 50 Year structural performance guarantee that the tiles will not warp, become porous, corrode or be affected by salt or frost. It's a wonder we still have a roof. This Co. should be held accountable. They looked so nice in the show room. Younger terracotta roof tiles can suffer from ‘fretting’ – a process where the roof tiles just disintegrate and turn to dust. Monier prime had agreed to paint them And replaced the cracked ones. Purchased some extra tiles with recommendations from their staff (after showing them the tile picture), as I needed to get my solar installed and I don't have any in spare. If it doesn't leak and it looks fine from a distance, then there's not a problem. Our Builder contacted the Rep asking him to come to the site to discuss our concerns, and to sort out a resolution to the problems. Hi Craig, I have submitted our claim with NSW Department of Fair Trading. Please keep in touch as I am keen to see how you end up with your roof. The house down the road was built years before mine using bristile and it still looks pretty good, holds its colour much better than monier. Your trust is our top concern. SCV 16410 in the Superior … Also "Colour Technologies to retain the look, beauty and re-sale value of your home". This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. The tiles had started to crack again. This business servicing Launceston & Tamar And The North is a local SME in the Roof Restoration & Repairs category. He said he that he couldn't see a problem with the roof. The colour coat on the tles has eroded to the point you can see the cement of the tile. This is ludicrous. One common myth, often used by salesmen is that old concrete tiles will become porous and water will seep through them and into the property.Actually this doesn’t happen at all.Old tiles that have had decades of weathering will keep rainwater out of the house regardless of whether they have a waterproof seal on the surface or not.Because tiles are laid on a pitched roof (a sloped roof) water runs off the tile and onto the next tile below. After a year the were extremely faded And the tiles were cracking everywhere! He wasn't interested in acknowledging anything wrong.